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Kornit Quick P Designer HASP Key Error installing software.

9/30/2022

4 Comments

 

New computer and we can't install the Kornit HASP key

​We recently purchased an Alienware computer for our graphic designer to run Corel Draw, Photoshop, and Kornit's Quick P Designer. It is running Windows 10 and 32 gigs of Ram with a speedy processor. Installation of Corel Draw and the Adobe Suite worked perfectly, but we are having ongoing issues attempting to install Kornit's Quick P Designer. We use the Kornit Quick P Designer to Rip the art files to the Kornit KSF format that our Kornit Storm Hexa Printer can use to print t-shirts. 

Kornit HASP Key

​The Quick P Designer uses a Sentinel Hasp Key (dongle) plugged into the computer's USB port to protect Kornit by having customers use it on multiple computers. Once again, this is another annoying security precaution by Kornit since they don't trust their customers that purchased the software. 

​Hasp Key Errors

​While attempting to install the Quick P Software on the new computer, numerous error screens pop up. The crazy thing is we can install the software on different computers in our factory. Our current art computer is running the Quick P Designer with no issues, but this new computer is causing software installation problems. 

​Sentinel HASP Run-time installation

Picture
​The first error I received while trying to install the Kornit Quick P designer. 
Error when starting the network service with parameters 1157.577.1
This is an internal error. For assistance, contact your administrator or the software manufacturer. Status Code: 48 5 733 577

​Sentinel HASP Port 1947 Needs to be Opened

​The Sentinel HASP Run-time Environment uses port 1947 to communicate with local and remote components. If you use a firewall, ensure it does not block this port.
Picture

HASP HL Protection System
​

​Error 1009: Cannot open HASP HL drivers
Picture

The Windows Device Manager show HASP Key IS recognized.
​

​When you go into the Windows device manager, you can see that the HASP keys are recognized and working correctly. The HASP key is plugged into the USB port, and the red light is on the stick, so the HASP key is working.
Picture

​Any suggestions to fix this HASP Key issue

​Does anybody out in internet land have a solution to fix the HASP key problem. I have called the Kornit techs and they are still stumped after a month of trying to get the install to work. Our graphic artist at Northwest Custom Apparel is chopping at the bit to start using his new Alienware computer, but the Kornit HASP key error using the Quick P Designer is the only thing holding us back.

If you know of any solutions, don't hesitate to contact Erik Mickelson at [email protected] or call 253-922-5793. Thanks for helping me
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    Erik Mickelson ,the Operations Manager since 1996  is a 2nd generation embroider. Erik started fulltime in his family's company after is graduation from Washington State University in 1996.

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Northwest Embroidery
1-800-851-3671
2025 Freeman Rd. East
​Milton, WA 98354
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